The playbook
A practice operating system written as text and exercises. Each area is short, practical and built to be used in your own practice, not just read.
Areas
What the playbook covers.
Owner time
Moving decisions, hard conversations and routine work off the owner without lowering care.
Diary and cancellations
Keeping the diary full and handling late cancellations in a way that is firm and fair.
Staying in care
Following up so patients finish the plan they started, and so that follow-up reads as care.
Team and development
Hiring, onboarding and developing practitioners so good people stay and improve.
Billing and money
Seeing your numbers on time and trusting them, from the claim through to reconciliation.
Systems and software
Choosing and using tools so the front desk gets faster and the clinicians stop double handling.
Format
Built to be used.
Aurora is an operating-system playbook of text and exercises. It is not a video training library. Each area gives you the idea, the reasoning, and a task to run in your own practice.
The playbook is still being written. This page will list areas as they are ready.